As part of their ongoing charity appeal for the NSPCC the staff and managers from Rowlands Pharmacy scaled new heights to raise an additional £1250 for the NSPCC. Most people who are new to abseiling usually start off on an indoor climbing wall about 20 ft above the ground but not the team from Rowlands. They decided to abseil from one of the tallest and most imposing buildings in Merseyside, Liverpool’s Anglican Cathedral. And as you can see from the pictures the weather was not exactly what you would call pleasant. The team of intrepid explorers are :
And a special Mention goes to James Allen who was so laid back about the whole thing he actually did it in his Pyjamas!
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“Go West Life Is Peaceful There……or is it“
Big Chief black welcomes all the Cowboys, Cowgirls and Indians to the Annual Hoedown in aid of the NSPCC. Big Chief black is the chief of a tribe of local Medicine men jointly known as Rowlands Pharmacy. Big Chief Black has no idea HOW the hoedown will turn out but expects some of the evening will be Good, a lot of the evening to be Bad and most of the night will be Ugly.Last night big chief black, a powerful medicine man, had a dream that outlaws would come to the hoedown and shoot up the town so the jailhouse is ready.Big Chief Black holds a council of war with the local sheriff who tells him to tell the jailer about his dreamAn hour before sundown the saloon is quiet with only the deputy having a shot of liquor before the town’s folk ride into town.Big Chief Black show’s the tribal markings of all the local Medicine men that supply potions and lotions to the local medicine men known as Rowlands PharmacyBig Chief black is amazed by the NSPCC squaw’s audio visual black magic and needs some fire waterThe annual hoedown kicks off with a magnificent performance by the early ancestors of the village people It sure ain’t long before some outlaws turn up and big chief black holds them at gun point until the sheriff arrives.Where is the Sheriff when Big Chief Black needs his help with the Outlaws….oh there he is with his deputy cracking open a bottle of fire water from the french reservation.Big Chief Black has had a belly full of this no good womanising, hard drinking sheriff and offers a reward to round up a possy.The sheriff should look at the state of this old timer who has been drinking fire water from the french reservation most of his lifeMore outlaws are rounded up by the possy and this time they have caught the deputy drunk as skunk falling out the door of the house of ill repute.This next bunch of outlaws snitch on the sheriff for being a no good whoring drunk who spends most of the day drinking fire water from the french reservation with the old timer.Big Chief black has had a belly full of this no good hard drinking, whoring sheriff and throws him in the Jailhouse. It ain’t long before the no good whoring, hard drinking sheriff attempts to bride the Jailers.The hoedown is hotting up and the Jailhouse if filling up…much to the delight of the no good whoring, hard drinking sheriff.A local medicine man and supplier of lotions and potions to Rowlands Pharmacy is also thrown into jail by Big Chief black because his prices disrespect the chiefs budget.More of the Sheriff’s crooked gang are rounded up and thrown into jail but they just can’t stop trying to bribe the guardsThese two have just returned from Broke Back Mountain and have decided to come out to the hoedown to celebrate.Big Chief black show’s the wanted posters of “Big little Poo Shooter” and the Saloon girl who goes by the name of ” you can have your cake and eat it” because the drums have told him they are heading for the hoedown and trouble ain’t far behind them.Big Chief black is ready with warrants for their arrest’s and they gonna be well hung by sunset.Big chief black attempts to buy a saloon girl to join his many wives on the reservation but she is highly insulted by the price he offers.This one looks like she may accept Big Chief blacks offer of a lame horse and a chance to abseil down the side of a church on the scouse reservation.Big Chief black is having no luck with the saloon girls but he looks like he may have cracked it with Woody from Toy Story.Big Chief Black is happy because the saloon girls are also laughing at the price they are offered from the cowboys. Your Humble Narrator is running out of inspiration and will return after a few more pictures.Looks like old crazy horse has been on the fire water again and big chief black is thinking of claiming the first scalp of the evening.At last a saloon girls finally accepts big chief blacks proposal of a lame horse and a chance to abseil down the side of a church on the scouse reservation.Meanwhile back at the Jailhouse the boys from broke back mountain are edging their bets that the Sheriff has been in jail long enough and is ready for a ride up the broke back. And if he isn’t they have laced the profiteroles with horse tranquilizers While the broke back boys are trying to turn the sheriff a cowgirl attempts a jail break.But that no good whoring, hard drinking sheriff ain’t for turning and makes a move on the cowgirl.But the cow girl is a horse breaker and does not want to be broken herself so she cries out for help from another cowgirl.The other cowgirl arrives but now that no good whoring hard drinking sheriff has got them both cornered and is trying to plow them with liquor. But where are the jailers when all this is going on….how the hell did they get locked in their own jail….that no good sheriff will do anything to have his wicked way.Here comes the possy and the sheriff attempts to scale the jail house walls.Zorrow has been arrested and is being auctioned off to the highest bidder…this cowgirl wants to have her wicked way with him.But she is out bid for Zorrow by crazy horse who the Mexican boys have seen around riding on broke back.Big chief black is having non of it because, as an experienced medicine man, he knows these broke back boys spread like wild fire. He calls to one of the broke back boys.He knows the only medicine is an old Indian remedy ” forced female observation”, usually done on the reservation. So he locks up one of the saloon girls and forces one of the broke back boys to remove his mustache and observe the female saloon girl. But alas the Broke back ain’t for turning and simply heckles the saloon girl.Big Chief Black’s prediction is coming true, broke back fever is spreading around the hoedown like wild fire.The cowgirls are entertaining themselves and one of them is making a break from jail in case she has to swap her cowboy boots for big white training shoes.
Rowlands Pharmacy held its 2nd annual Employee Conference at the Holiday Inn Runcorn in June the theme of which was ‘Pride in Everything’
Delegates were invited to a Welcome Message and Dinner and given overnight accommodation with the conference taking place the following day. With delegates arriving and departing each day, (750 attendees over the 5 day period), there were plenty of logistics to contend with but the Conference Team made sure that everything ran to schedule.
The Welcome Message was delivered by Managing Director, Kenny Black and was followed by dinner. This gave the opportunity for staff from across the country to mix with the many Head Office staff that were in attendance.
The conference itself was split into two areas, an exhibition room and a lecture theatre.
The exhibition room was filled with stands from suppliers and Head Office departments. Suppliers were able to talk through and offer demonstrations of their latest products while Head Office departments had the opportunity to fully explain their role and answer any key questions.
In the lecture theatre delegates were entertained with interactive presentations from suppliers and Head Office staff. However, the highlight of the day was the team building session which saw 6 genuine rugby players burst through the doors and perform the Haka to a startled audience who were subsequently taught the traditional Māori dance.
All staff had a thoroughly enjoyable time and are looking forward to next year’s being bigger and better than ever!
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Over 130 members of staff from across the organisation joined in the celebrations at a prestigious awards ceremony to congratulate colleagues that had excelled in their roles.
The awards are open to all stores and individuals across the entire organisation, and nominations came from colleagues and customers who could vote in a number of categories.
The award categories were:
Pharmacy Assistant of the Year – Sponsored by Reckitts
Driver of the Year – Sponsored by Hill Dickinson
Technician/Dispenser of the Year – Sponsored by Winthrop
Head Office Department – Sponsored by Dr Reddys
Pharmacist of the Year
Pre Registration Pharmacist of the Year
Area Manager of the Year
Branch of the Year – Sponsored by Guerilla
Outstanding Achievement Award – Sponsored by McNeil
Below are the winners and some judges comments.
One of the pleasures of visiting Sowerby Bridge is the greeting and smile you receive from Karina when you walk through the door. Every customer that steps inside this Pharmacy is made to feel special and welcome and nothing is too much trouble.
Positivity flows out of this individual to every initiative or new direction we try to take the branch. Celebrity slim has been a roaring success in Sowerby Bridge and in no small part is down to Karina, she tried CS and lost weight on the programme and this has been communicated to all her customers.
Driver of the Year: Jonathon Astle from Chesterfield Road store, Mansfield
Jonathon stands out due to his attitude. He is very popular and the patients he delivers to on a regular basis look forward to his visit as he takes time to talk to them. Jonathon receives regular requests from patients and staff at the local GP surgeries to deliver medicines urgently which means he often works past his contracted finish time whilst collecting scripts and waiting for them to be dispensed, but Jonathon does this with willingly as his priority is to his patients and wants to make sure they get their medication.
Technician of the Year: Phyllis O’Connor from Balmore Road store, Glasgow
Phyllis demonstrates commitment and dedication to her role. She makes it her priority to know her patients and their healthcare needs and to do everything in her power to meet these needs. She also supports and encourages others in the team in taking the same approach.
She goes beyond the job role and dedicates a lot of her time to help new pharmacists to develop their personal and professional skills to equip them for the ever evolving role of a community pharmacist in Scotland.
Head Office Department of the Year: Locum Board
Locum Board are a team of 17 individuals who consistently communicate with every branch, area manager and head office department. They deal with holiday requests, pharmacist sickness and any other reasons why a pharmacist isn’t able to be in branch. The team always try to please the branch to help them maintain their level of service whether that is proactively when it’s planned absence or reactively when an unplanned absence. Last year they sourced Locum cover for 490,000 hours which is 61,250 days, or 167 years! This included: 85,000 holiday hours per year, 21,000 sick hours per year, 45 emergencies on 1st December 2010 due to snow – the biggest ever emergency day!
Pharmacist of the Year: Christine Shaw from Lepton store, Huddersfield
Christine is a highly experienced Pharmacist who has been with Rowlands Pharmacy for twenty years. She is well liked within the community and nothing is ever too much trouble for her patients and her staff.
It is always a pleasure to go into the Lepton Branch as you always greeted with a smile and friendly help. Christine is very keen on developing services within the community and enjoys spending time with patients carrying out medicine reviews.
Pre Registration Pharmacist of the Year: Danielle Watt from Ellon store, Aberdeenshire
Danielle’s attitude throughout the Pre-Reg year has been outstanding. She spent time planning what she wanted to get out of her Pre-Reg year and took every opportunity to develop herself and others whilst constantly reviewing her progress against her goals.
She has impressed her tutor, branch staff and the training team alike by the way that she has dealt with challenging situations and unusual circumstances. Danielle has been proactive in seeking out opportunities to test and apply her clinical knowledge in difficult and unusual circumstances with patient care as her priority.
Area Manager of the Year: Debby Crockford, Area 4 (Hampshire/Portsmouth area)
Reading the pharmacy press over the last year or so you couldn’t fail to notice the publicity generated by Healthy Living Pharmacy. This was a project introduced in Portsmouth and right from the very beginning Debby threw herself into the challenge of making HLP a success for Rowlands in Portsmouth. To date under Debby’s stewardship Rowlands has the most HLPs in Portsmouth with her pharmacies at Kingston Crescent, Fratton Rd, Highland Rd, Winter Rd and recently Eastney Rd all achieving Level One status which is a credit to all the staff involved and Debby herself. In fact there are two more pharmacies that have almost achieved this status and comparing this to Lloyds and Boots, who have only three HLPs between them in Portsmouth, this is a fantastic achievement and we look forward to Rowlands having the first pharmacy to achieve Level 2 status.
Branch of the Year: Kingston Crescent, Portsmouth
Last year the branch managed more than a 40% increase in their prescription volume following relocation into a local surgery. They have impressed the GPs so much with their health promotion that the surgery is writing to all their patients instructing them to visit the pharmacy for a BP check.
The Kingston Crescent team have been so proactive with the Healthy Living Pharmacy scheme that they were recognised by the PCT as Healthy Living Pharmacy of the year and their manager, Pam, as Healthy Living Pharmacy leader of the year.
Outstanding Achievement Award: Stephen Allen from Arnside and Milnthorpe store, Cumbria
Stephen was on his delivery route when one of his housebound customers failed to open the door. Immediately Stephen knew that something wasn’t right and decided to investigate further. When opening the letterbox he heard a noise and at this point called the Police and persuaded them to break into the house.
Once inside they found the lady on the floor, dehydrated and suffering from hyperthermia. She had been there for at least a couple of days and Police told Stephen that he had saved this lady’s life. She was taken to hospital where she made a full recovery. This story shows what can be achieved when you go that extra mile for the sake of our customers.
Kenny Black, MD, Rowlands Pharmacy said:
We are extremely proud of our staff and the difference they have made to the organisation. We have created these awards to recognise and reward outstanding achievements and demonstrate how much we value our staff.”
“I would like to congratulate everyone who was shortlisted, as well as winners, because it shows they are providing an excellent customer experience within our branches. There are staff that will go beyond the call of duty to help our patients and customers and we believe now, more than ever, the importance of rewarding and recognising excellence.”
“We look forward to next year’s awards and to recognising more of your achievements”
See all the Winners and Guests on Slideshow Below
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